DIY Theatre® Warranty
This is a "Do It Yourself" product and we cannot control how you use it. DIY Theatre® projection screen solutions are warranted to be free from manufacturing defects and will be delivered within DIY Theatre LLC's manufacturing specifications. Each production lot is subjected to quality control review. However, due to varying conditions beyond our control, such as surface preparation, application procedures, conditions of the substrate and curing conditions, DIY Theatre, LLC does not warrant the resulting performance of the product. DIY Theatre, LLC does not assume responsibility for external materials or labor. If the solution itself is found to be defective, DIY Theatre LLC's liability is limited to replacement of the screen solution only. If you believe one or more of the solutions to be defective, please contact customer service. Be sure to follow all instructions provided. If you do not have a copy of the instructions, please contact customer service before use of the product. Product with security seals broken or removed can not be used and will not be accepted for return.
DIY Theatre® Returns
Unopened boxes returned within 12 calendar days of shipment will receive full credit on the credit card used to purchase the screen solution kit less a 15% restocking charge. If the boxes are opened but the bottles still have the security seals in tact and the box is returned within 12 calendar days of shipment full credit will be posted on the credit card used to purchase the screen solution kit less a 25 % restocking charge.